Support

News

The end of Windows 7 Support

With the arrival of the end of Microsoft’s support for their Windows 7 operating system today, users still working with it now have a clear, on-screen notification. Some quick answers to the most frequently asked questions; Will my W7 PC stop working from today? – No. The PC will continue to boot and function.Can VCI […]

Read more »


Protect your Business against Ransomware

With Ransomware increasingly in the news, it is worth remembering the current advice on how best to protect our businesses against Ransomware and ensure these security procedures are in place and fully supported company-wide. 1. Run Software Updates Are you ever tempted to skip software updates as they take up valuable time and perhaps seem […]

Read more »


5 Benefits of Outsourcing IT

When running a start-up or SME, we understand that there are so many things for you to focus on. Not only are you trying to perfect your product or service, you have to think about sales, investors, customer service and logistics, at the same time as building the right team. You may be a one-man […]

Read more »


Ideas for a fresh Outlook

For most a New Year’s Resolution is all about self-improvement and if you want to keep that going long into the year you don’t need to look much further than your office PC. Small changes and new habits can soon add up and have a massive effect on how easy it is for you to […]

Read more »


Seasonal Switch-Off for Digital Detox & Downtime

In today’s society, we all seem so busy, juggling the many hats we wear, often over-committing and feeling under significant time pressure. Technology, specifically social media, can sometimes be the cause of this. Seeing the happy faces of friends and family enjoying festivities can lead to a feeling of FOMO (Fear of Missing Out), whilst […]

Read more »


Christmas Shopping – Compassion, Cookies & Scams!

With less than a month to go now until Christmas Day and Black Friday on the horizon, here are a few things to consider when carrying out your Christmas shopping online! Compassionate Christmas Shopping Did you know that there are sites which give a percentage of your spend as a charitable donation every time you […]

Read more »


Beware of Spear Phishing!

The eagle-eyed amongst you will have noticed a change to our email signature – Please be aware of the possibility of cybercrime and fraud. We have no plans to change our bank details – if you receive an email purporting to be from someone at this firm which seeks to direct payment to a different […]

Read more »


Be Smart & Not Scared by these Scams!

Changing situations present new opportunities for the dishonest minority and scams, whether by email or telephone, are no exception and are constantly being adapted to spoof the unsuspecting. Many of us will have received emails advising that we are in line for a small fortune of overseas wealth……subject to confirming our banking details or covering […]

Read more »


5 Key Considerations for Effective Communication in the Workplace

Communication is key to a successful business these days but just what is key to successful communication? With information being exchanged through a variety of communication channels both internally and externally, an organised set up and system for each chosen communication channel will help your company run efficiently, boost productivity and reduce stress. Companies and […]

Read more »


Top Tips to Protect your Privacy in Windows 10

Everyone has a favourite Disney movie. Not many people make a habit of visiting a public space, setting up camp and then shouting it out. Amongst friends you’d happily discuss this but, in general, the public has no need to know. But it’s only a film, what danger can it do? Suppose that information is […]

Read more »


7 Essential Measures for Laptop Security on the Road

According to the technology research firm Gartner, a laptop is stolen every 53 seconds. The price of replacing a stolen laptop can run into £1000’s when you consider the expense of new equipment, as well as the cost of downtime, support and management time. If the theft of the laptop results in a data breach […]

Read more »


Memories Made on Holiday

Well, we really hope you’re having a fabulously sunny Summer holiday! My husband and I have just got back from a weekend of camping with the kids, in Norfolk, in the rain! We went crabbing in Wells-next-the-Sea. We caught 37 crabs (one of which is featured above) – and 1 shrimp (as my son keeps […]

Read more »


Laptops & Flip Flops – Top Tips on Traveling with Technology

With Summer here, temperatures soaring and holiday plans afoot, we hope you’ll be able to swap your laptops for flip flops! We also understand that some of you will be trying to juggle work responsibilities with family time. So, for those moments when you have to log-in to a vital meeting or send off an […]

Read more »


Online Safety this Summer

With school out for Summer, hopefully there’ll be lots of time for fun and games in the sun! But sometimes we all need a little down-time in the shade and perhaps the odd device may be brought out for a relaxing minute or two..! With technology continuing to advance at a sometimes terrifying pace, keeping […]

Read more »


Clear Cookies for Last-minute Deals

Lucky enough to have already booked your Summer holiday? Or are you still searching for a last minute bargain? Did you know your browsing habits could affect the price you pay? Every time you visit a site Cookies are created to track and monitor your movement around the web. You are probably all familiar with the […]

Read more »


Planning for new Premises

Looking for new premises as your business is expanding? Or are you opening a second office? Exciting times but perhaps also a little stressful!

Here we talk you through the considerations to bear in mind from an IT perspective when moving to a new office space.

Read more »


5 Clues to an Erroneous Email

Your spam filter will hopefully pick up the majority of erroneous fake emails doing the rounds but, should one slip through the net, here are 5 key clues to look out for, based on the above message, to help ensure you click DELETE!

Read more »


Hard Decisions on Hardware

Is your PC on a go-slow? Or perhaps your laptop is lagging? It may well be time for an upgrade!

Here we help you choose the best value solution and give advice on how and when you should make the move.

Read more »


Moving on when Windows 7 is shown the Door

2020. The 20th year of the third millennium, the 20th year of the 21st century, the first year of the 2020s and the year in which Microsoft officially ends Windows 7 support. The passage of time moves on and all good things must come to an end, for Windows 7 that date is January 14th, […]

Read more »


The expensive Post-it note

If you purchase Post-it notes from your stationer of choice, a multi pack works out at roughly 1 penny per Post-it. If you now choose to write down your suitably complex password and stick it to the front of your monitor ‘for convenience’ the cost to your business may have just increased significantly. Anyone with […]

Read more »


Getting Fit with Gadgets

With the summer sun making an appearance, summer clothes being dug out of the wardrobe and thoughts turning to bikinis, our focus is turning to dropping dress sizes, battling bingo wings and choosing healthier options. As with so many aspects of our life these days, technology has adapted to help us in our quest and […]

Read more »


Working with IT on the Move

‘Nomad workers’, ‘virtual workers’, ‘e-workers’…whatever the term we’re using, remote working is on the rise as technology allows us to become less restricted to working in our offices. Work is flexible and we can take it wherever we like. We can work in the coffee shop next door or the other side of the country, […]

Read more »


Stop using the same password everywhere

I have written plenty about passwords over the last few years but I still have people happily telling me they use the same, single password for everything – a fact only made worse when the follow up comment is along the lines of, “..and I can’t be done with complex passwords.” Good passwords are essential. […]

Read more »


Good things – & High PC Performance! – come in Small Packages

The requirement to fit a power supply with self-contained fan, the ability to add one’s own upgrades, and the demands of cooling the heat-generating components are amongst the factors which determined the size of the conventional PC ‘box’ with which we are all familiar. During the early 2000’s we finally moved away from the drab […]

Read more »


Save Time with Key Keyboard Shortcuts

Short on time? Always looking to work efficiently & most productively? Using keyboard shortcuts will help you get around much faster and can cut down the time needed to complete a task. Here we’ve put together a handy Infographic to show the Key Keyboard Shortcuts – some you may recognise, others you can have fun trying […]

Read more »